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Any time I tried ringing reception, I found I was in a phone queue for about 10 minutes. The logistics of running a large-scale operation like Crieff Hydro must be daunting, and I guess this is partly why we had these issues. The staff were kind and helpful. The scenery, buildings and facilities are great, and the range of activities is really superb, including free activities for the kids.
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My daughter was initially very disappointed to discover that the 2 trampolines were out of order, but she needn't have worried, There was a bouncy castle in the games hall, table tennis, a giant outdoor chess set, fantastic play parks with exciting zip wires, an inflatable fast slide in the swimming pool, art classes, ceilidhs, film showings, childcare etc. I was a little surprised that the hotel did not offer any kind of gift voucher or discount code as a gesture of goodwill after our bad experience with the hot water.
Overall though, it is a fantastic place, and I would happily go back. We are delighted that you enjoyed your time with us and thank you for your kind comments about our staff and facilities, they are greatly appreciated. Really sorry to hear of the problems that you had with your lodge, We shall look into all factors mentioned.
If you would like to discuss this further, please contact our customer services team directly on customer. It was great to read that you will intend to stay again, and if you contact our customer service team, we can ensure that your next stay goes without so much as a hitch. Let's be clear, the Crieff Hydro is different to what it used to be.
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My family and I with two teenage daughters decided to stay for two nights on our way back home to KL. The hotel is grand and has nearly every amenity you can think of. Unfortunately, when we stayed, it was in the middle of the school holidays and was absolutely over-run with young children.
It was hard to find anywhere to hide from the incessant noise! We ate in each of the restaurants and once we even had to leave early as the bedlam was unbearable.
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I don't know how the staff keep their sanity! The rooms were fine, though the door to the corridor in our room fitted so badly, I could actually see into the corridor when lying in my bed. Whenever anyone walked or talked in the corridor, it was as though they were in our room - it didn't make for a good sleep! The activities are plentiful, though perhaps more suited to pre-teens. Our girls chose archery, horse riding and Quad biking amongst others, but when it was all added up at the end of our stay, the cost is prohibitive and note that this was for one full day only.
Crieff Hydro Hotel and Resort. Lowest prices for your stay. Guests 1 room , 2 adults , 0 children Guests 1 2. Lock in the lowest price from these sites. Eligible for shopping rewards from loyalty sites. Reserve now, pay at stay. View Deal. Official Site. View all 9 deals ebookers. Please see our partners for more details. View all 9 deals. Collapse deals. Weekend getaway.
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Review of Crieff Hydro Hotel and Resort. More Show less. Date of stay: September Trip type: Travelled as a couple. Report response as inappropriate Thank you. We appreciate your input. See all 4, reviews. Nearby Hotels. Breakfast included. Free Wifi. Free parking. We compared the lowest prices from 6 websites. Murraypark Hotel. Free cancellation.
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Yann's at Glenearn House. View all 6 deals. View more hotels in Crieff. Reviews 4, Write a review. Filter reviews. Traveller rating. Excellent 2, Very good 1, Average Poor Terrible Traveller type. Time of year.
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